The Glacier Express Frequently Asked Questions
The Glacier Express is one of the world’s most beloved railways.
Journeying through the picturesque scenery of the Swiss Alps, the train connects the popular mountain resorts of Zermatt, Davos and St. Moritz. It is an experience not to be missed, and to help you make the most of your time aboard, we’ve prepared a detailed list of our most frequently asked questions.
Please see below the information supplied about the Glacier Express. And remember, if there happens to be something we’ve missed, you can get in touch with one of our experts on 01347 82 52 92.
Glacier Express FAQs:
- How long does the Glacier Express take?
- What distance does the Glacier Express cover?
- How much does a ticket for the Glacier Express cost?
- How much does it cost for my child to travel on the Glacier Express?
- Can I make a group booking for the Glacier Express?
- Is the Glacier Express comfortable?
- What facilities are available on the Glacier Express?
- What is the highest altitude reached?
- What languages do the staff speak onboard the Glacier Express?
- How long has the Glacier Express been in operation? Who is it operated by?
- Is food available aboard the Glacier Express? How much does it cost?
- Can I bring my pet on the journey?
- Does the Glacier Express cater for people with disabilities?
- I’ve lost something onboard – what should I do?
- Are there any special offers on the Glacier Express?
- What happens about luggage on the Glacier Express?
How long does the Glacier Express take?
Though its name suggests otherwise, the Glacier Express is not a high-speed train. In fact, it is known to be the slowest express train in the world! If you travel the full length of the route between Zermatt and St. Moritz then your Glacier Express trip takes approximately 7 and a half hours, carrying you across 291 bridges and through 91 tunnels. Your hours aboard allow you to sit back, relax, and take in the unspoiled natural scenery of the Swiss Alps.
What distance does the Glacier Express cover?
While the journey takes over seven hours, the distance covered is relatively short: 290km (or 180 miles). Travelling at 24mph, the journey allows all travellers to appreciate its scenic route in a truly leisurely fashion.
How much does a ticket for the Glacier Express cost?
Tickets start from 72.00€ for a shorter one-way journey, however if you plan to travel for the full length of the railway in 1st class, you can expect to pay around 262.00€.
Prices vary depending on the stops you use. The train is not only a tourist train, but a regular scheduled service for local commuters. However, it must be noted that tourists desiring the full experience are treated to special panorama coaches, ensuring they can fully appreciate the stunning views.
How much does it cost for my child to travel on the Glacier Express?
Children aged 5 and under can travel for free, while 6 – 15 year olds receive a 50% discount. Children with a Junior Card or Grandchild Card can also travel for free.
If one or more parent is travelling with their family, then you can also obtain a Swiss family pass which will significantly reduce travel prices for any children under 16.
Can I make a group booking for the Glacier Express?
The train welcomes groups aboard. Please note that parties of eleven or more should specifically get in touch in advance, by calling 01347 82 52 92
Is the Glacier Express comfortable?
Our loyal customers often comment on the excellent condition of the Glacier Express carriages. The rail operators ensure that the train is clean, tidy and temperature controlled, and that the 1st and 2nd class panorama cars are all pleasant and peaceful. Air-cushioned coaches also guarantee that you’ll experience a smooth and steady journey.
The Glacier Express recently underwent a redesign meaning that interiors are highly elegant, and every seat is comfortable. We want our travelers to enjoy their Glacier Express journey as much as possible, so we guarantee that everyone travels in comfort and style.
What facilities are available on the Glacier Express?
The Glacier Express service is delighted to offer exceptional facilities and services on board, including air conditioning, audio systems, power sockets and waiter service. Please note facilities can differ per train and route.
What is the highest altitude reached?
The Glacier Express travels across the Oberalp Pass, with a high point of 2,033m (6,670ft).
What languages do the staff speak onboard the Glacier Express?
The Glacier Express staff speak a range of languages including English, French and German. Being a truly international rail holiday experience, the Glacier Express is also pleased to offer an improved information system, which is available in six different languages: Chinese, English, French, German, Italian and Japanese.
How long has the Glacier Express been in operation? Who is it operated by?
The Glacier Express has been running since 1930. It was originally operated by three companies – the BVZ, the Furka Oberalp Bahn and the RhB. Since 2003 it has been operated by the RhB (Rhaetische Bahn) and the MGB (Matterhorn Gotthard Bahn).
Is food available aboard the Glacier Express? How much does it cost?
It goes without saying that the Glacier Express offers an appetizing range of food and drink. During your trip you can enjoy a three course lunch or a dish of the day, satisfying rumbling tummies with the delicious local cuisine.
At the time of writing, a three course meal aboard the Glacier Express costs 43.00€, served by friendly and experienced waiting staff. The plate of the day costs 30.00€. Alcoholic and soft drinks are also available at an additional cost.
Can I bring my pet on the journey?
The Glacier Express offers a ‘dine at your seat’ service in all cars, meaning that animals cannot accompany you. However, they do welcome all guide dogs.
Does the Glacier Express cater for people with disabilities?
The Glacier Express is pleased to offer an outstanding service for all customers, no matter their circumstances. Their specifically designed wheelchair compartment is available in the 1st class area, and friendly train personnel will meet you at the platform to help you onboard.
Please note that seat reservations are mandatory for wheelchair users, and we recommend booking months in advance and at the latest at least 24 hours in advance and specifically requesting seat number 11.
I’ve lost something onboard – what should I do?
If you lose an item on the Glacier Express or at the station, you can report it by telephone, email or at any ticket office. Glacier Express staff will be more than happy to help you!
They do charge a reclaim fee for lost items, with the amount depending on your circumstances.
Are there any special offers on the Glacier Express?
There are many special offers available throughout the year, including themed weeks and seasonal treats.
The Glacier Express can also offer several discounts to passengers, including a 50% discount for those with a Half Fare Railcard, and a 25% discount for passengers with a Eurailpass. Please contact a member of our team to find out more.
What happens about luggage on the Glacier Express?
There is space at the end of each carriage for you to store your luggage. If you prefer to travel without luggage then there is also a hotel to hotel luggage transfer service with various options available. Please ask our team for more information.
Have we left a question unanswered? Please call us on 01347 82 52 92 to speak with one of our experts!
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