In light of the ongoing pandemic we would like to reassure our customers that we are closely monitoring the impact of Coronavirus (COVID-19). In our efforts to put at ease any worries our customers may have, we will be following the advice provided by the Foreign, Commonwealth and Development Office (FCDO).
It is worth highlighting that when travelling overseas, you may experience an increase in monitoring and preventative measures related to Coronavirus. Many airports and some stations have introduced passenger screening to proactively manage the virus and onward transmission, alongside some hotels. This can only be seen as a positive step in reducing the risk to travellers. While our partners across the globe are also helping to ensure that we have the most up-to-date information.
Our customers’ health and safety remains our top priority when making any decisions related to Coronavirus and our tailor-made holidays for 2021.
Flexible booking policy
We have introduced a flexible booking policy which allows you to change your holiday to a new date any time before your balance is due.
Subject to availability at hotels and on cruises, flights and trains.
If your holiday is cancelled by us due to the pandemic or for any other reason, then we will offer you a refund or the option re-book for a new departure date.
Restrictions are currently in place in most countries throughout Europe. The UK currently has more constraints in place than some other European countries. The Foreign Office currently advises against travel until 17th May 2021 at the earliest.
We are keeping fully up-to-date with the developments and adhering to FCDO and UK Public Health guidance.
All our European and Worldwide tailor-made holidays departing from 17th May 2021 onwards are currently continuing as planned.
Any changes to the current situation will be communicated directly to our customers and updated on our website.
The FCDO currently advises against all but essential travel to many worldwide destinations.
For the facts on Coronavirus please visit:
UK Public Health Guidelines
Foreign, Commonwealth and Development Office Advice
If you have any concerns about your holiday with us or would like more information about a specific trip, then please do get in touch on 01347 825292.